Legal Document

Privacy Policy

Last Updated: 1 June 2025. This policy explains how hbwbtours collects, uses, and protects your personal data when you use our website and services.

1

Data We Collect

We collect information you provide directly, such as your name and email address when you contact us or subscribe to our newsletter.

We automatically collect technical data including your IP address, browser type, pages visited, and time spent on our site via analytics tools.

We may collect location data at the city level to personalise content about London's theme parks relevant to you.

2

How We Use Your Data

To respond to enquiries, deliver newsletters, and provide personalised travel guide recommendations.

To analyse site performance, improve content quality, and understand which theme park guides are most useful to our visitors.

We never sell your personal data to third parties for their own marketing purposes.

3

Cookies

We use essential cookies to operate the site, analytics cookies (Google Analytics) to measure traffic, and optional preference cookies to remember your settings.

You may manage or withdraw cookie consent at any time via our Cookie Settings panel or your browser settings.

Disabling non-essential cookies will not affect your ability to browse our guides.

4

Third-Party Services

We use Google Analytics (Google LLC) for usage analytics and Mailchimp (Intuit Inc.) for email communications — each governed by their own privacy policies.

We may include affiliate links to theme park ticket providers; clicking these may set third-party cookies and we may earn a commission.

We do not share personally identifiable information with third parties except where required by law or with your explicit consent.

5

Your Rights (GDPR & CCPA)

  • Right to access — request a copy of the personal data we hold about you.
  • Right to rectification — ask us to correct inaccurate or incomplete data.
  • Right to erasure — request deletion of your personal data ('right to be forgotten').
  • Right to restriction — ask us to limit how we process your data.
  • Right to data portability — receive your data in a structured, machine-readable format.
  • Right to object — opt out of processing based on legitimate interests.
  • California residents may additionally opt out of the 'sale' of personal information under CCPA, though we do not sell data.
6

Data Retention

We retain contact and enquiry data for up to 24 months after your last interaction, unless you request earlier deletion.

Analytics data is retained in aggregated, anonymised form for up to 26 months per Google Analytics default settings.

7

Security

We implement industry-standard measures including HTTPS encryption, access controls, and regular security reviews to protect your data.

No method of transmission over the internet is 100{d88418a84e17dee62d5fae321cb080363994cad4de6538de48208579a858767f} secure; we cannot guarantee absolute security but we take all reasonable steps to protect your information.

8

Children's Privacy

Our site is intended for users aged 16 and over. We do not knowingly collect personal data from children under 16.

If you believe a child has provided us with personal data, please contact us immediately and we will delete it promptly.

9

Changes to This Policy

We may update this Privacy Policy from time to time. The 'Last Updated' date at the top of this page will reflect any changes.

Continued use of hbwbtours following a material change constitutes acceptance of the revised policy.

10

Contact & Data Controller

hbwbtours is the data controller responsible for your personal data.

To exercise your rights or ask questions about this policy, contact us at: [email protected] or write to us at hbwbtours, London, United Kingdom.

Questions about your data?

Our team is happy to help with any privacy-related enquiries.

Contact Us: [email protected]
hbwbtours

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